What is Scoped to a Subaccount
Scoped per subaccount (isolated)
The following data is created and visible only within the subaccount where it was created:
| Resource | Scoped to subaccount? |
|---|---|
| Mailing Lists | Yes |
| Recipients | Yes |
| Image Templates | Yes |
| Message Templates | Yes |
| Campaigns | Yes |
| Orders | Yes |
| Webhooks | Yes |
| Branding Builder settings | Yes |
| Suppression Lists | Yes |
Shared with the parent
| Resource | Shared with parent? |
|---|---|
| Billing (payment method, invoices) | Yes - parent pays for all subaccounts |
| Plan tier and feature access | Yes - all subaccounts inherit the parent's plan |
Tips & best practices
- Build all client-specific assets while inside the client's subaccount context.
- If you can't find a list or template, check which account context you're in via the account switcher.
- Set up Branding Builder inside each subaccount before creating templates.
Main account–only settings
Some settings and features are only accessible from the main (parent) account. If you notice an option is greyed out or unavailable while inside a subaccount, switch back to your main account using the account picker on the left-hand side of the interface.
Examples of items that require main account access:
- Billing and payment methods
- Plan management and upgrades
- Creating and deleting subaccounts
- Account-level API keys
Limits & gotchas
- You cannot share or copy Mailing Lists, templates, or campaigns between subaccounts or between a subaccount and the parent.
- Webhooks created in the parent account do not receive events from subaccounts - create webhooks inside each subaccount.